After we have shipped your Roofnest or after you receive your Roofnest, no returns or cancellations are allowed and no refunds will be given. This is due to the difficulty and cost of transporting our tents and the possibility of damage if returned. Our tents are still covered by our limited warranty and we will stand behind our products if you have any trouble with them.
If you refuse your Roofnest delivery, you will be liable for the $500 cancellation fee, as well as all shipping costs associated with the order.
You can return unopened accessories for free, minus return shipping, within 30 days of the oder processing date.