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Orders, Shipping, and Delivery

  • Do you have local will-call pickups?
  • How do I track my order?
  • How do my items get delivered?
  • Where do you ship to?
  • How much is shipping?
  • I received my order but some parts are missing
See all 13 articles

Payments

  • Do you have financing?
  • Why has my payment failed?
  • What type of cards do you accept?
  • What is your payment policy?
  • Do you charge tax?

Refunds, Cancellations, and Changes

  • When will I receive my refund?
  • How do I return an order?
  • How do I change an order?
  • How do I cancel an order?

Product

  • What is the best tent for a Subaru Outback and how do I mount it?
  • What is the best tent for a Jeep Wrangler and what do I need to mount it?
  • What is the best tent for a 4Runner and what do I need to mount it?
  • What’s your warranty?
  • How do I get replacement parts?
  • Is it normal to have condensation in my tent?
See all 26 articles

Installation

  • How do you install a tent?
  • How do I install the Condor annex?
  • How do I install a tent on a truck?
  • How do I attach my tent to a platform rack?
  • My crossbars are rated to 130 lbs, How can that hold our weight once inside the tent?
  • Where do I find crossbars?
See all 7 articles

Dealers, Sponsorship, and Media

  • I’m interested in becoming sponsored. How can I apply?
  • I’m interested in becoming a dealer/distributor. How can I apply?

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